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TAP is for adults (18+) who are on weight-loss medication, reducing their dose, or have come off it, and want a clear plan to keep their results. Each phase is built for where you are right now.
Not sure? Email us and we'll point you the right way.
Your code is emailed to you automatically straight after you buy, along with your guide. In the email it's called your License Key (it looks like XXXXX-XXXXX-XXXXX-XXXXX). It's unique to you and unlocks the plan you bought.
Open app.theafterplan.co, enter your code, then add TAP to your home screen. It then opens like an app and keeps your progress safe.
From then on, always open TAP from the icon.
No – just your access code, and you only enter it once. After that, TAP remembers you on that phone, so tapping the home-screen icon takes you straight in.
You'll only need to enter it again if you get a new phone, open TAP on another device (like an iPad), open it in a different browser, or delete the TAP icon or clear your browser's website data. Your code is always in your purchase email, and your backup code brings your progress back.
Your guide (PDF) comes in the same email as your access code. Download it and save it somewhere easy to find. Can't find the email? See "I haven't received my email" below.
Still stuck? Email us with the email address you bought with and we'll sort it.
Check your spam, junk and promotions folders, and search your inbox for "theafterplan". Double-check the email address you used at checkout. Still nothing after an hour? Email us and we'll resend it.
No – each code is for one person and is linked to your purchase. Sharing codes is against our terms of use, and shared codes may be switched off. Know someone who'd love TAP? Send them our way.
Not if you've saved a backup. Your progress is saved on your phone (no account needed), so before you switch, tap Back up at the bottom of the app and choose Save my backup. On your new phone, open TAP, enter your access code, then tap Back up › Choose backup file.
Your progress photos are included when you tap Save my backup. If you choose Copy it as text instead, photos aren't included, so tap Save to my phone on each photo to keep a copy in your camera roll.
A backup is a small file holding your saved progress. Tap Back up at the bottom of the app, then Save my backup and choose Files, iCloud Drive, Google Drive or Mail. Make a fresh one every so often so your latest progress is covered.
Keep your backup private, as it includes your access code. If you have more than one TAP plan, restoring a backup replaces the progress in all of them on that phone.
Your code can be unlocked on up to 5 phones or tablets, so you're covered if you switch phone. Each code is for one person only. If you reach the limit, email theafterplan@gmail.com and we'll sort it for you.
Go back to app.theafterplan.co, enter your access code and add TAP to your home screen again. Then restore with your latest backup code. Your plan will still be there; without a backup, your past check-ins may start fresh.
Tip: clearing Safari or Chrome website data can remove saved progress, so keep a recent backup code.
Yes – TAP works on iPhone and Android in Safari or Chrome. There's nothing to download from an app store.
Every plan, including the Full Journey, gives you 90 days of access, counted from the day you buy it. In the last 2 weeks the app shows a reminder with the date your access ends.
After your access ends, the app stays open for 7 more days so you can save a backup of your progress. Then it locks. To keep going, sign up again, or email theafterplan@gmail.com if you think something's wrong.
Because TAP is a digital app you can use straight away, we don't offer refunds or cancellations once you've bought it. Watch the trailer first so you know exactly what you're getting.
This doesn't affect your legal rights. If something isn't working, email theafterplan@gmail.com and we'll put it right.
If you choose 3 payments and a payment isn't made, your access is paused until it's paid. Payhip will email you to update your card. Your progress stays saved on your phone, and once the payment goes through, open TAP and paste your License Key once more to pick up where you left off.
Having trouble paying? Email theafterplan@gmail.com.
Buy the next phase and enter your new code in the same TAP app – no new app needed. In My journey, tap "Bought another TAP plan? Add your new code". On the Full Journey, move yourself to the next phase whenever you're ready using the button in My journey.
Yes. Each TAP is for a different stage: TAP1 while you're on medication, TAP2 while your dose is reducing, TAP3 once you're fully off.
If you've picked the wrong one, email theafterplan@gmail.com within 14 days of buying, from the email you bought with. We'll send you a one-use code worth what you paid, so you only pay the difference for the right plan.
Add it in the same app: in My journey, tap "Bought another TAP plan? Add your new code". Your new plan starts at Day 1, and your progress so far stays saved.
Yes, and you won't pay for the guide twice. Email theafterplan@gmail.com from the email you bought with, and we'll send you a one-use discount code worth roughly the price of your guide, to use on the matching App + Guide.
TAP's plans are general and aren't tailored to individual medical needs. If you have an injury or health condition, are pregnant, or are unsure, check with your GP or a healthcare professional before starting. Stop any exercise that causes pain, dizziness or discomfort.
Chest pain, breathlessness or feeling significantly unwell? Call 999 or go to A&E. For any new or unusual symptoms, get medical advice or call NHS 111.
No. TAP is fitness and nutrition support to use alongside – not instead of – advice from your prescriber or GP. Never change your medication or dose without speaking to them first.
Email theafterplan@gmail.com and we'll reply within 2 working days.
Email us first – most problems can be fixed quickly.